PRIVACY POLICY
PRIVACY POLICY
This Privacy Policy outlines how Elva Yoga collects, uses, and discloses your personal information when you visit, use our services, or make a purchase through our website, by3k0e-mc.myshopify.com, or otherwise communicate with us regarding the Site. For the purposes of this Privacy Policy, "you" refers to the user of our services, including customers, website visitors, and others whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we make changes, we will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide the services, we collect personal information from a variety of sources, including:
- Information You Provide Directly: This may include contact details (name, address, phone number, email), order information (name, shipping/billing address, payment confirmation), and customer support data (any details you provide when communicating with us).
- Information We Collect About Your Usage: We may collect data automatically about your interaction with our Site via cookies, pixels, and similar technologies. This may include device information, browser data, network information, IP address, and general usage patterns.
- Information from Third Parties: We may obtain data from third-party service providers or payment processors, such as Shopify, to process orders, payments, and transactions.
We use this information to:
- Provide the requested services (order fulfillment, account management, shipping arrangements, etc.)
- Communicate with you and improve the Site and Services
- Comply with legal obligations
- Prevent fraudulent activities and protect our services and users
WHAT PERSONAL INFORMATION WE COLLECT
Personal information refers to information that identifies or relates to you. This includes but is not limited to:
- Contact Details: Name, address, phone number, email address
- Order Information: Billing/shipping addresses, payment information
- Account Information: Username, password, security questions, etc.
- Customer Support Information: Information shared during communication with our support team
COOKIES
Our website uses cookies to enhance your experience, improve services, and track user behavior. You can choose to disable cookies in your browser settings, but doing so may affect the functionality of the site.
We also honor the Global Privacy Control (GPC) signal, which allows users to opt-out of the sharing or sale of their data.
HOW WE DISCLOSE YOUR PERSONAL INFORMATION
We may share your personal data in the following circumstances:
- Service Providers: Vendors who perform services on our behalf (e.g., payment processors, fulfillment partners, data analytics providers).
- Legal Obligations: In compliance with legal requests or to enforce our terms of service.
- Business Transactions: In connection with a business merger or sale, your personal data may be transferred as part of the transaction.
We do not sell your personal information without your consent, and we ensure any third-party disclosure is handled per this policy.
YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request details about the data we hold on you.
- Right to Delete: Ask us to delete your personal data.
- Right to Correct: Request corrections to inaccurate data.
- Right to Portability: Request a copy of your data and transfer it to another party.
- Right to Opt-Out: You can opt-out of marketing communications or request that we stop sharing your data for targeted advertising.
To exercise these rights, please visit our Contact Us page.
CHILDREN'S DATA
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16. If we become aware that we have collected data from a child under 16, we will promptly take steps to delete that information.
SECURITY AND DATA RETENTION
We implement standard security measures to protect your data; however, no system is entirely secure. We recommend not sharing sensitive information through unsecured channels.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
CONTACT US
If you have any questions about our privacy practices or wish to exercise your rights, please visit our Contact Us page.